WARRANTY / CONTACT US
14
WARRANTY / CONTACT US
LIMITED WARRANTY
Windster Hoods Inc. warrants its product against defects in material or workmanship as
follows:
Labor: For a period of one (1) year from the date of purchase, if the product is
determined to be defective, Windster will attempt to repair the product, at its option, at
no charge. After the warranty period, customer must pay for all labor charges. During
the "labor" warranty period there will be no charge for any work done on the purchased
model. (All labor repairs are limited only to the installation of electrical components.)
Parts:
In addition, Windster will supply, at no charge, new or rebuilt replacements in
exchange for defective parts for a period of two (2) years. After the warranty period, you
must pay for all parts costs. During the "parts" warranty period, there will be no charge
for parts
You must provide the serial number of your unit for any replacement parts during the
warranty period. This warranty applies to products purchased and serviced in the
United States only.
For products purchased in Canada, please contact your local retailer where you
purchased the unit for service.
* Windster Hoods, Inc. will attempt to repair malfunctioning units prior to shipping a
replacement. In the case that a unit cannot be repaired and must be replaced, Windster
Hoods, Inc. will not be held liable for removal / installation fees of the malfunctioning /
replacement unit.
WARRANTY / CONTACT US
15
WHAT IS NOT COVERED BY MANUFACTURE WARRANTY
1. Damages resulting from any of the following:
a. Improper installation or maintenance
b. Any repair, modification, alteration or adjustment not authorized by
the manufacturer or an authorized service dealer
c. Misuse and/or accidents
d. Incorrect electric current, voltage or power supply
e. Improper setting of any control (Pressing multiple selections at the
same time)
f. Improper chemical cleaning (commercial or industrial cleaning agents)
2. Products purchased for use in a commercial or industrial setting (such as in a
hotel, office, restaurant, or other business)
3. Damage resulting from natural disasters (earthquake, flood, storm, etc.)
4. Aluminum Filters, Baffle Filters, Charcoal Filters, and Oil Cup Filters
5. Light Bulbs
CONTACT US
Windster Hoods, Inc.
15210 Nelson Ave.
City of Industry, CA 91744
TEL: (626) 330-5800
FAX: (626) 330-5811
Toll Free: (877) 350 – 5215
E-mail: Support@windsterhood.com
© Windster Hoods, Inc.
Information subject to change without notice
(24 pages)
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